Privacy Policy

1. Introduction

Welcome to Edwise ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered educational platform.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Name, email address, and contact information
• Student ID or school information (if applicable)
• Profile picture and account preferences
• Payment and billing information
• Academic performance data and study materials

2.2 Usage Data

We automatically collect certain information when you use our service:

• Device information (IP address, browser type, operating system)
• Usage patterns and interaction data
• Session duration and frequency of use
• Features accessed and content viewed
• Performance analytics and error logs

2.3 Educational Content

• Study materials uploaded by users
• Responses to practice questions and assessments
• AI-generated evaluation reports and feedback
• Learning progress and achievement data

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide personalized learning experiences and AI-generated content
• Generate customized evaluation reports and recommendations
• Process payments and manage your subscription
• Improve our AI algorithms and service quality
• Send important updates and educational content
• Provide customer support and technical assistance
• Ensure platform security and prevent fraud
• Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties for commercial purposes.

4.2 Service Providers

We may share your information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Email communications
• Analytics and performance monitoring
• Customer support services

4.3 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights, privacy, safety, or property, or that of our users or the public.

5. Data Security

We implement robust security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Secure cloud infrastructure with backup systems
• Employee training on data protection practices

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict processing: Limit how we use your information

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze usage patterns and improve our service
• Provide personalized content and recommendations
• Ensure platform security and prevent fraud

You can control cookie settings through your browser preferences.

8. Children's Privacy

Our service is designed for secondary school students, including those under 18. We take special care to protect the privacy of minors and comply with applicable laws regarding children's data protection. Parents and guardians may contact us to review, delete, or refuse further collection of their child's information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Data Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your information.

11. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

For specific data protection inquiries, please include "Privacy Request" in your email subject line.

13. Disclaimer

The Service is provided "as is" without any representations or warranties, express or implied. Edwise makes no representations or warranties in relation to this website or the information and materials provided on this website.